Kathy Drewien: Steps for Dealing with Difficult Clients

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June 27, 2019

Ah, clients—we need them, we crave them. WordPress consultants and freelancers mostly live in attraction mode, constantly building a vibrant roster of sweet-spot clients. But not every client is a good client. So while you’re courting new relationships, beware of the challenging types of clients almost never worth the trouble.

After this session attendees will be able to:

– Identify danger signals before engagement
– Learn 5 steps for handling difficult clients
– Discover how to politely fire a challenging client
– How to prevent future nightmare clients

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WordCamp Atlanta 2019 48


Kathy Drewien 7


Difficult Clients 8


English 9749

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