Maddy Osman: From Freelancer to Agency – How I’m Building Systems to Scale

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July 6, 2020

After freelancing full-time for over five years, it was time for a change. I realized that there was only so much that I could do on my own, without building a team to support my content writing business.
Though I’m still in the process of transitioning my business from a freelance to agency model, I’ll be sharing the lessons I’ve learned so far:
• How to create process documentation to clarify expectations and how to’s • How to pick and use a project management system to work with your team • How to reposition and relaunch your brand to address the change

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