Your technical support philosophy is losing money and angering customers

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Published

November 20, 2022

Learn a new framework for technical support that retains more customers, attracts new customers, and all without falling into the common trap of becoming a free developer for entitled users. This philosophy of technical support is fun for technicians and empowering for customers.

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Event

WordCamp US 2022 16

Speakers

Ben Meredith 7

Tags

Business 398
Customer Support 26
Technical Support 5

Language

English 9636

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