January 23, 2019 — Learn how your small business can create a successful (i. E. money making) local brand on a shoe string marketing budget by hacking a noisy marketplace.

January 23, 2019 — Self-Respect in Business: The Fine Line Between Nice and Too Nice and How to Ask for What You’re Worth

“Being too nice literally increases your chances of being hurt, used and or taken for granted.”

Nice people are reputed to finish last. In business, being nice can increase the chances of success, but being too nice can cause a business to fail when your service and skills are undervalued and profits are not achieved. We don’t want to burn bridges, but we need to stand our ground. Studies show that self-respect encourages respect from others. In this talk, we will review ideas and practices I’ve seen work in developing and conveying self-respect. When we don’t value ourselves and our work, we tend to charge too little for the work we do, and struggle with asking for what we are worth. Self respect includes establishing boundaries to manage client expectations. We will look at tools that help manage client expectations by improving communication, organizing workflows and detailing contracts. To that end, you’ll learn how to apply these tools to business practices—allowing you to be nice, but not too nice.

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January 23, 2019 — How To Add Bells And Whistles To Your WordPress Site With Plugins

If you are new to WordPress or have just been using it “out of the box,” you may want to learn about some easy ways to add useful functionality to your website using popular WordPress Plugins. This talk will briefly review what plugins are, and how to select and install them. Tara will share the top plugins for adding things like forms, events, and image galleries to your WordPress site, as well as go over plugins which will help your website perform better.

This talk is designed for WordPress Beginners.

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January 23, 2019 — In this session we will discuss ways to get involved in open source projects and the benefits of getting involved. You are here at WordCamp because you value WordPress correct? Think about all the businesses powered by WordPress and the positive impact it has on people. Ready to hear more?

January 23, 2019 — Sometimes you don’t need an e-commerce plugin to sell items on your WordPress site. While the workshop has been focused on WooCommerce, Naomi will be briefly exploring other ways you can sell simple products and services. Some of these solutions are in the form of inexpensive or even free WordPress plugins.

January 23, 2019 — Some believe that the first thing a Customer Service Representative should do when they are dealing with an issue is empathize with their client. Emotions are key when it comes to empathy, so how can one, in a world where almost everything is done via text, empathize?

In this talk, Marc will go over five key factors that drive almost every customer to get to the point of reaching out, how to “read between the lines” of their issue, and determine the emotional elements involved so that you, as a service rep, can empathize with your customer and give them the type of support that will earn you years of customer loyalty.

With over 20 years of experience in supporting customers through various forms of text, Marc knows the strengths and weaknesses of the medium and will show you how to maximize the power at your fingertips to make your customers happy.

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January 22, 2019 — Website Accessibility should not be an option or afterthought. Learn what you should be doing to build website that are accessible to those with disabilities, and the available tools to implement and test your sites.

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January 22, 2019 — Setup & Introduction to Gutenberg: Tooling And Terminology

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January 22, 2019 — How to setup and manage email automation for a growing online business… and the best practices.

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January 22, 2019 — Non-stop, practical, digital marketing tactics & strategies to help you and your clients achieve new levels of greatness. Some will be WordPress specific, others are simply high-value proposition approaches to big return gambles.

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